Legal
Privacy policy
This policy explains what information we collect when you use this website or contact us, how we use it, and your choices. Last updated 18 June 2026.
Who we are
This website is operated by Dr. P. Siva Reddy Eye Hospital, 3-5-886, Himayat Nagar Road, Hyderabad 500 029, Telangana, India. For any privacy question, email info@psreyehospital.com.
Information we collect
You can browse this website without giving us any personal information. We collect personal information only when you choose to share it with us:
- When you contact us by WhatsApp, phone, or email, for example your name, age, phone number, and the eye concern you describe so we can help you.
- Website analytics, anonymous usage data (pages viewed, device type, approximate region, and which buttons are clicked) collected through Google Tag Manager and Google Analytics to understand how the site is used and improve it.
We do not collect clinical or medical record information through this public website. Your medical records are kept securely within the hospital and are not part of this site.
How we use your information
- To respond to your enquiry and help you plan a visit or appointment.
- To confirm insurance or TPA coverage when you ask us to.
- To understand and improve how the website performs.
We do not sell your personal information, and we do not use it for unrelated advertising.
WhatsApp and messaging
When you message us on WhatsApp, your message is handled by WhatsApp (Meta) under their own terms and privacy policy. We use the details you send only to assist with your enquiry.
Cookies and analytics
This site uses Google Tag Manager and Google Analytics, which may set cookies to measure website usage. You can block or delete cookies in your browser settings; the site will still work. Analytics data is processed by Google under its own privacy terms.
Third-party links
Our site links to external services such as Google Maps and our social media profiles. Those services have their own privacy policies, which we do not control.
How long we keep information
We keep enquiry messages only as long as needed to assist you and for our normal record-keeping, after which they are deleted or anonymised.
Your choices and rights
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing info@psreyehospital.com. We handle such requests in line with applicable Indian data-protection law, including the Digital Personal Data Protection Act, 2023.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.